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Patient Arrival Policy

For our patient's and client's protection, all dogs and cats must be on a leash or in a carrier and properly restrained while in our reception area. 

If you do not have a leash, we will gladly provide one for you to use.


Appointment Policy

Appointments are encouraged and recommended in an attempt to minimize patient wait time.  Your time is valuable and we want to respect that.  However, if you are unable to schedule an appointment ahead of time, please know that you will always be welcome.  Hospital admintance is always available.  This is where you can drop your pet off in the morning to be examined and pick up when services are finished.

Emergencies that may occur while you are waiting will always receive precedence over an appointment.  We know that if it was your pet having the emergency, you would also want it that way.  We appreciate your understanding and patience.  Emergencies fees and after hour fees may apply to emergency situations and deposits may be required.

Payment Policy

 

For your convenience, we accept Cash, Visa, MasterCard, Discover, Care Credit and personal checks.  There is a $25.00 return check fee for any check that is returned Non Sufficient Funds.  Payment is due when services are rendered and a handling fee may apply on service left unpaid.

If at any time you would like an estimate on fees prior treatment, please feel free to ask for one and we will gladly prepare one for you.

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